By accessing the X-EATS Logistics Network ("The Platform"), you agree to the following terms and conditions. This is a legally binding agreement between you and Namcor LTD. (Company No. 16192086).
X-EATS is a SaaS platform owned by Namcor LTD. We provide a technology interface connecting Merchants, Independent Couriers (Drivers), and Consumers. Namcor LTD does not provide delivery services; we provide the infrastructure that facilitates them.
Merchants are billed per location as separate entities. All fees and signup costs are non-refundable.
| Plan | Monthly | Signup Fee | Commission |
|---|---|---|---|
| Standard | £0.00 | £0.00 | 23% - 30% |
| Growth | £9.99 | £49.99 | 16% - 22% |
| Premier | £19.99 | £99.99 | 13% - 15% |
| Founding* | £0.00 (Life) | £200.00 | 5% - 12% |
*Founding tier limited to 25 merchants. Founding members receive monthly reimbursement of Stripe payout service fees.
By using this platform, you acknowledge that NOVA AI autonomously manages commission rates and ad placements. Commission rates are dynamic and adjusted without prior warning or fixed schedule. Participation in NOVA AI advertising is at the user's sole risk; ad spend is final and non-refundable once an impression is served.
When Auto-Accept is enabled, customers are billed immediately upon order receipt. These transactions are processed instantly and cannot be cancelled. If a merchant cannot fulfill an auto-accepted order, it must be handled via the Dispute system.
Disputes are handled through our internal resolution system:
Merchants and Drivers must connect a valid Stripe account to receive funds. Payouts are subject to Stripe’s daily, weekly, or monthly timelines. All payments incur relevant processing fees from Stripe or the user's bank.
Accounts are subject to review and suspension under the following conditions:
Namcor LTD makes every effort to ensure transparency via GPS and monitoring systems, but we provide no guarantee of performance, accuracy, or platform uptime. All assets, code, and intellectual property remain the sole property of Namcor LTD.
For further inquiries regarding these operational protocols, contact admin@x-eats.com.