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Cookie Policy

Last Updated: December 17, 2025

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1. WHAT ARE COOKIES?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website, x-eats.xyz, or use our suite of mobile applications (Customer, Merchant, and Courier apps). Namcor LTD uses cookies to ensure our global platform remains secure, efficient, and user-friendly.

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2. HOW NAMCOR LTD USES COOKIES

We categorize our use of cookies based on the legal framework of Legitimate Interest (for essential functions) and Explicit Consent (for non-essential functions).

  • Strictly Necessary Cookies: Essential for navigating the platform, maintaining secure login sessions, and processing transactions. These cannot be disabled as the platform cannot function without them.

  • Performance and Analytics Cookies: These provide us with anonymous data on how users interact with the platform globally. This helps us optimize load speeds and app performance.

  • Functionality Cookies: These allow the platform to remember your custom settings, such as your preferred language or local currency display.

  • Targeting and Advertising Cookies: These record your interactions with the platform to help us deliver more relevant marketing messages on third-party social media and search platforms.

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3. TYPES OF COOKIES USED

Namcor LTD acts as the Data Controller for all first-party cookies used within the X-Eats ecosystem.

  • Authentication Cookies

    • Purpose: To identify and secure your session as a Customer, Merchant, or Courier.

    • Legal Basis: Legitimate Interest (Service Necessity).

  • Global Preference Cookies

    • Purpose: To remember your UI preferences (e.g., Dark Mode, Language).

    • Legal Basis: Functionality/Legitimate Interest.

  • Operational Analytics (Google Analytics)

    • Purpose: To analyze global traffic patterns and platform health.

    • Legal Basis: Consent (Non-essential).

  • Marketing & Retargeting (Meta/Google Ads)

    • Purpose: To display X-Eats promotional content on external platforms based on your interests.

    • Legal Basis: Consent (Non-essential).

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4. GLOBAL CONSENT MANAGEMENT

In compliance with international data protection standards (including UK GDPR), we provide users with granular control over their data:

  • The Cookie Banner: Upon your first visit from any new device or jurisdiction, you will be prompted to "Accept All," "Reject All Non-Essential," or "Manage Preferences."

  • Withdrawing Consent: You may change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our corporate website.

  • Duration: Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period (usually 12 months) or until manually cleared.

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5. BROWSER CONTROLS

Most modern web browsers (Chrome, Safari, Firefox) allow you to block or delete cookies via their internal settings. Please note that blocking all cookies—including strictly necessary ones—will prevent you from logging into the X-Eats Merchant or Courier portals.

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6. CONTACT & DATA PRIVACY

As a UK-incorporated entity, Namcor LTD handles all data in accordance with the Data Protection Act 2018. For more information on how we protect your personal information, please view our Privacy Policy.

Legal Inquiries: legal@namcor.co.uk

Support: support@x-eats.xyz

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